1. What we collect

When you create an account and apply for a loan product through Nexfie Finance, we collect the details you provide directly: your name, contact details, date of birth, PAN, address, employment and income information, and any documents you upload (such as identity proof, income proof, and bank statements).

2. Why we collect it

We use this information to operate your account, process your loan application, communicate application status to you, and — once a lending partnership is in place — to share your application with the relevant bank or NBFC partner with your consent. We do not currently share applicant data with any external lender, since no such partnership is live yet.

3. How we store it

Data is stored in an access-controlled database. Passwords are hashed and never stored in plain text. Access to applicant data is limited to authenticated staff accounts with an operations or administrator role, and every access-relevant action is recorded in an internal audit log.

4. Your rights

You can request a copy of the data we hold about you, ask us to correct inaccurate details, or withdraw an in-progress application at any time from your dashboard. To request deletion of your account, contact us — some records, like audit logs, are kept for as long as required by law even after account deletion.

5. Contact

Questions about this policy can be sent through our contact page.